See our Naked Cake Classes in Action!

FAQ'S

COOKIE BOXES WILL RESUME FALL 2019.

When will my cookie box ship?

Cookies Boxes will ship after the 15th of every month. If you purchase after the 15th your subscription will start the following month. 

How long will it take for my cookie box to come?

Shipping normally takes 2-3 business days. Cookies are shrink wrapped individually to maintain maximum freshness.

Do I have to subscribe to get a cookie box?

No! You can use the 'one-time purchase' option when you add the cookie box to your cart.

How can I manage my subscription or cancel?

Use this link to manage your subscription. 

http://pink-sugar-cupcakery.myshopify.com/tools/checkout/front_end/login

Can I return my cookie box?

No. 

How does the cookie box subscription work?

Every month you will receive a cookie box curated by me filled with your choice of a whole or half dozen cookies in assorted themes and flavors.

Add the option you choose to your cart and select 'subscribe' to begin getting this cookie goodness on your doorstep. Boxes will ship after the 15th of the month.

Can you ship cakes and cupcakes?

I wish we could! We tried and are still traumatized by that experiment. 

Do you have a brick and mortar store I can visit?

Not yet, but you can help us get closer to this goal. Sign up at the bottom of this page for our newsletter and we’ll let you know how you can donate!

When is your next class?

Follow us on social media to keep us to date with local happenings! Instagram: @pinksugaraustin or Facebook: Pink Sugar Cupcakery

I am local to the Austin area, how can I order a custom cake?

You can send an inquiry via email to hello@pinksugaratx.com. Please send the date that you are interested in so we can check the calendar for availability. 

What made you start this business?

Check the About The Brand page!

I love these cookies! How can I tell the world?

Tag on social media using the hashtags #PinkSugarLife and #PinkSugarAustin!

Have a different question? 

Please feel free to contact us via email: info@pinksugaratx.com or by text 512.348.6806

How long until my merch comes?

Please allow 5-7 business days for branded merchandise.